Testimonials help us convert sales, because, as you know, you will most likely purchase something that has plenty of favorable reviews. You want to purchase something that other customers have used, because the results will most likely apply t you as well. You do not want to risk using something, only to find out that the other customers warned you beforehand that the product may not be a good product. Your money is hard-earned, so the last thing you want to do is something that will most likely harm you.
We believe in giving you the best service, so we hope all the reviews of our products can be beneficial, with some occasional negative reviews, so that we can fix our product, improve it, and give the best product to the masses. The last thing we want is to have a bunch of favorable reviews, only to know that some people are silently crying as the product is not working for them, when it working for others.
When you have problems, be sure to contact us at firstname.lastname@example.org, so we can reach your concerns and make sure that everything is working well. If there is a problem that is not working well, for you, be sure to call us. We strive to serve you well, so do not be abashed at any problems that come! Call us to get the situation resolved, because we care about all our customers.