Terms and conditions
General Terms and Conditions of Sale
StarlightPaws – www.starlightpaws.com
Preamble
The website www.starlightpaws.com is operated by StarlightPaws, registered in the United Kingdom, with a registered office located at 17A Forest Park Road, Dundee, United Kingdom.
StarlightPaws operates as an affiliate store. This means that we do not sell, stock, or ship any products directly. All product links on this website direct the customer to third-party retailers who are solely responsible for fulfilling orders, handling payments, and managing deliveries.
These General Terms and Conditions govern the use of the website www.starlightpaws.com by any individual or legal entity (hereinafter referred to as "the CUSTOMER"). By using this website, the CUSTOMER accepts these Terms and Conditions in their entirety.
StarlightPaws reserves the right to modify these Terms and Conditions at any time without prior notice. The version in force at the time of the CUSTOMER's visit to the website shall apply.
Article 1 – Definitions
Website: refers to the website accessible at www.starlightpaws.com.
CUSTOMER: refers to any natural or legal person who accesses and uses the Website.
Affiliate Link: refers to a hyperlink on the Website that directs the CUSTOMER to a third-party retailer's website. StarlightPaws may earn a commission if a purchase is made via such a link.
Third-Party Retailer: refers to any external online store to which the CUSTOMER is redirected via an affiliate link.
StarlightPaws: refers to the company operating the website www.starlightpaws.com.
Article 2 – Purpose
The purpose of these Terms and Conditions is to define the rules of use of the StarlightPaws website. StarlightPaws is strictly an affiliate website dedicated to cat supplies. We do not sell, process, or ship any products. All purchases are completed entirely on the websites of third-party retailers, and those retailers' own terms and conditions, privacy policies, and return policies shall apply to any transaction.
By using this website, the CUSTOMER confirms they have reached the legal age of majority in their country of residence. The use of this website for any illegal or unauthorised purpose is strictly prohibited.
Article 3 – Pricing and Products
StarlightPaws does not set, control, or guarantee the prices of products displayed or linked on this website. Prices shown are sourced from third-party retailers and may be subject to change without notice. Any purchase made through an affiliate link is subject to the pricing, taxes, and conditions of the relevant third-party retailer at the time of purchase.
StarlightPaws is not responsible for any discrepancies between prices displayed on this website and the final prices charged by third-party retailers.
Article 4 – Orders and Payments
StarlightPaws does not process orders or accept payments. All orders are placed directly with third-party retailers via affiliate links. Any payment, order confirmation, or invoicing is handled exclusively by the respective third-party retailer. StarlightPaws has no involvement in the transaction and bears no liability for any issues arising from it.
Article 5 – Delivery and Shipping
StarlightPaws does not ship, deliver, or fulfil any orders. All delivery and shipping obligations are solely the responsibility of the third-party retailer with whom the CUSTOMER places their order. Any queries regarding shipping, delivery times, tracking, or fulfilment must be directed to the relevant third-party retailer.
Article 6 – Returns and Refunds
As StarlightPaws does not sell or ship any products, we are unable to process returns, exchanges, or refunds. All return and refund requests must be submitted directly to the third-party retailer from whom the product was purchased, in accordance with that retailer's own return policy. We encourage CUSTOMERS to review the return policy of any third-party retailer before making a purchase.
Article 7 – Right of Withdrawal
Any right of withdrawal applicable to a purchase made via an affiliate link is governed by the third-party retailer's own terms and conditions, as well as applicable consumer protection laws in the CUSTOMER's jurisdiction. StarlightPaws has no authority or responsibility in exercising or denying any such right.
Article 8 – Affiliate Disclosure
StarlightPaws participates in affiliate marketing programmes. This means we may earn a commission when a CUSTOMER clicks on an affiliate link and makes a purchase on a third-party retailer's website. This commission is paid by the retailer and does not result in any additional cost to the CUSTOMER.
Our recommendations and editorial content are independent and are not influenced by affiliate relationships. We aim to provide honest and accurate information to help CUSTOMERS make informed purchasing decisions.
Article 9 – Liability
StarlightPaws acts solely as an affiliate intermediary and has no control over third-party retailers' websites, products, or services. StarlightPaws shall not be held liable for any damage, loss, or inconvenience resulting from the CUSTOMER's use of third-party websites, including but not limited to issues with product quality, availability, payment processing, delivery, or customer service.
StarlightPaws shall not be held liable for any technical issues, including data loss, viruses, service interruptions, or other issues arising from use of the internet network or the StarlightPaws website.
Article 10 – Security
StarlightPaws employs reasonable security measures to protect the integrity and availability of its website. However, as StarlightPaws does not process payments or collect financial information, CUSTOMERS are advised to review the security policies of third-party retailers when making purchases.
Article 11 – Intellectual Property
All content published on www.starlightpaws.com, including but not limited to texts, images, logos, and graphics, is the intellectual property of StarlightPaws and is protected under applicable copyright law. Any reproduction, distribution, or use of this content without prior written consent from StarlightPaws is strictly prohibited.
Article 12 – Personal Data
StarlightPaws may collect limited personal data (such as name and email address) for the purposes of newsletter subscriptions or contact enquiries. This data is processed in accordance with applicable data protection legislation, including the UK GDPR. CUSTOMERS have the right to access, rectify, or request deletion of their personal data by contacting us at hello@starlightpaws.com.
When CUSTOMERS are redirected to third-party retailers, those retailers' own data protection and privacy policies apply.
Article 13 – Force Majeure
StarlightPaws shall not be held liable for any failure or delay in the performance of its obligations resulting from events beyond its reasonable control, including but not limited to war, natural disasters, pandemics, or internet outages. In such events, StarlightPaws will make reasonable efforts to inform users of any disruption to the website.
Article 14 – Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Article 15 – Contact
For any questions or enquiries, please contact us:
Company: StarlightPaws
Address: 17A Forest Park Road, Dundee, United Kingdom
Phone: +44 7878 036278
Email: hello@starlightpaws.com
Website: www.starlightpaws.com
Last updated: February 2026